Privacy Policy

Vivenza Store, a private legal entity (“the Seller” or “we”), values your privacy and is committed to safeguarding the security and protection of the data of our customers, partners, suppliers and users (“Users” or “you”) of the website vivenzastore.co.uk and any other site, store or application managed by the Seller (“Store”).

This Privacy Policy (“Policy”) informs you about the use and disclosure of information collected during your visit to our Store and in our communications with you (“Communications”).

By accessing the Store, sending Communications or providing any personal data, you agree to the terms of this Policy, which describes the purposes and methods of processing the personal data provided.

This Policy provides an overview of our data-processing practices and the rights you may exercise regarding your Personal Data. If you have any questions about the use of your Personal Data, contact us at support@vivenzastore.co.uk.

This Policy does not apply to third-party applications, products, services, websites or social media features that you may access through the Store. We do not control or endorse such sites, nor do we guarantee their privacy practices. We recommend reading the privacy policies of any external site you interact with.

If you provide us with Personal Data relating to other individuals, you declare that you have the necessary authorisation to do so and to use such information in accordance with this Policy.

Definitions

  • Personal Data: Information that identifies or can identify a natural person, such as name, national ID/tax number, date of birth, IP address, etc.

  • Sensitive Personal Data: Information revealing racial or ethnic origin, religious beliefs, political opinions, trade union membership, health or sex life data, genetic or biometric data.

  • Processing of Personal Data: Any operation performed on Personal Data, such as collection, recording, organisation, storage, alteration, consultation, use, disclosure, deletion.

  • Data Protection Rules: All laws applicable to the Processing of Personal Data.

Use of Personal Data

We collect and use Personal Data to manage our relationship with you and improve your experience. Data are used to:

  • Facilitate purchases and services

  • Verify or correct information

  • Send relevant communications and offers

  • Personalise the Store experience

  • Communicate by phone, email or other channels

  • Comply with legal and regulatory requirements

  • Protect operations, rights and prevent fraud

🔞 The Store is not intended for persons under 18 years of age, and we do not knowingly collect data from minors.

Optional Nature of Providing Data

You are not obliged to provide Personal Data, but refusal may limit access to certain Store features.

Data Collected

While using the Store, we may collect:

  • Contact data: name, telephone, address, email

  • Submitted information: completed forms (questions, suggestions, etc.)

  • Browsing data: on-site activity, device, browser

  • Anonymous or aggregated data: for statistical use

  • Other information: cookies and similar technologies

Sharing with Third Parties

We may share your Personal Data with:

  • Partner companies and service providers for business operations

  • Third parties involved in Store management and in corporate transactions (mergers, acquisitions, etc.)

International Transfers

Your Personal Data may be transferred to or accessed globally, always in accordance with this Policy.

Automatic Collection and Cookies

We use cookies and similar technologies to improve your experience. You can manage cookie preferences in your browser.

Your Rights

You have the right to:

  • Obtain confirmation and access to your data

  • Request correction, anonymisation or deletion

  • Request data portability

  • Be informed about sharing practices

  • Withdraw consent

Data Security

We adopt technical and organisational security measures to protect your data, but no system is infallible. Please report any security issues to us.

External Links

The Store may contain links to third-party sites. Please review their privacy policies separately.

Policy Updates

Any changes will be published in the Store with the updated date. Continued use of the site implies acceptance of the new Policy.

Data Protection Contact

To exercise your rights or for privacy questions, contact: support@vivenzastore.co.uk