Shipping Terms and Policies
Welcome to Vivenza Store!
Thank you for choosing our products. We are committed to providing you with an excellent shopping experience, from the moment you place your order to the delivery at your door.
Payment Confirmation
Order processing begins immediately after payment confirmation, which may take between 24 to 72 hours. A quick confirmation allows us to speed up the shipment of your order.
Delivery Times
Delivery times range from 8 to 18 business days, depending on the shipping option selected at checkout. We always do our best to deliver your order as quickly as possible and within the indicated timeframe.
Tracking Code
For your safety and convenience, all shipments include a tracking code.
The code will be sent to you within 3 business days after payment confirmation, allowing you to track your package until delivery.
Customer Support
We understand that questions may arise, and our team is always ready to assist you.
For any requests or support, please contact us by email at support@vivenzastore.co.uk.
Our goal is to guarantee your full satisfaction and resolve any issues quickly and effectively.
Shipping Policy
We work with reliable logistics partners to ensure efficient and safe deliveries.
Our aim is to provide you with a smooth shopping experience, with transparent and dependable processes.
We prioritise both speed and quality when shipping the products you have chosen.
Order Changes
We understand that plans can change.
If you need to modify your order after completing your purchase, please contact us as soon as possible.
We will do our best to accommodate your request, depending on the order’s processing stage.
Thank You
The Vivenza Store team thanks you for choosing to shop with us.
We are committed to providing high-quality products and customer service that exceeds expectations.
Your support is essential to our growth and continuous improvement.
Thank you for your trust.
We are happy to serve you and make your shopping experience the best it can be.
—
The Vivenza Store Team